FAQ's

Frequently Asked Questions

 

• When will my item ship?

Most of our items are made to order. Therefore we give ourselves a 5 business day window to ship your item(s) however, the vast majority of the time your order will be shipped within 48 hours.

 

• Where is my order?

Use the "chat" icon in the bottom right of your screen to access tracking info.

 

• What material is used?

Unless stated otherwise, all of our designs use PLA plastic across all colors.

 

• Can I request a design?

Yes, we take requests so please reach out, however there is no guarantee it will be added to our product selection. We will accept completely custom orders in the future.

 

• Can you make this design in a different size?

All of our designs are made as large as we are currently capable of. However, a decrease in size is available upon request. 

 

• Can I buy the file for the design so I can use my own 3D printer?

We don't currently offer that option but may in the future.